App improvement programme
Our app improvement programme collects anonymous data about app use and errors. We use this information to improve our apps and guide future research. Data collection is on by default in all our apps. You can turn it off in the app settings.
DSE's apps include features that report to us how they are used and if errors occur. The data collected does not include any personal information and is transferred and stored securely. We use this data to improve our apps and to inform future research priorities.
Data collected
The data we collect about how our apps are used include:
- When an app is launched and closed
- When and for how long individual screens in the app are displayed
- The approximate location of the network on which the device running the app is located (city, state, country)
- The type of device the app is running on - model/platform, operating system version
- Language settings - operating system default and selected activities language
The data we collect in the event of an error in an app include:
- The type of the error and when and where (which screen/function) it occurred
- The type of device the app is running on - model/platform, operating system version, processor type
How we use this data
We use usage data to:
- Assess how well used our apps are, which apps are most used and which activities in each app are most used
- Identify how many people are using our apps and where they use them (state/country)
- Identify potential directions for future research and development
We use error data to:
- Identify and fix problems occurring in our apps
- Assess the quality of each release of our apps and improve our quality control systems
Managing data collection
Check the app settings to see whether data collection is on or off.
To stop sharing this data, turn off the app improvement programme in the app settings.